2026-2027 snow season
This year you sign up online. It takes about 5 minutes, and there’s nothing to print or mail.
Online sign-up isn’t open yet. Email the office and we’ll let you know when it opens.
Packet PDF for reference only
Choose a driveway plan. Add shoveling or roof work if you want it.
Your name, the cabin address, and who stays there.
Read each rule and type your initials.
Type your name to sign. We’ll confirm your final price.
Pick one. Seasonal plans have one price for the winter. The others are billed each time we clear.
Returning seasonal customers get a one-season transition discount in their renewal estimate.
Snow-removal pricing has been updated for the 2026-2027 season to reflect inflation and the rising costs of doing business, including trained labor, fuel, insurance, equipment, maintenance, parts and keeping backup machines ready throughout winter. Pricing also reflects the level of access and service each property requires under mountain winter conditions - not simply the minutes spent clearing a driveway.
For part-time owners
Starting at$1,200/ season
We clear after each storm of about 6-8 inches or more. We also make sure you can get in for each arrival you report, and out when that stay ends.
For part-time owners. Normal clearing after qualifying storms of approximately 6-8 inches or more, plus necessary access for a properly reported arrival for a stay and departure at the end of that stay.
For short-term rentals
Starting at$1,500/ season
We clear after each storm of about 6-8 inches or more. During long storms, we also clear for the guest arrivals, departures, stays and outings (like ski days) you report.
For short-term rentals. Normal qualifying-storm service plus enhanced clearing for properly reported guest arrivals, departures, occupied access, and planned trips to go skiing or visit parks during prolonged storms.
For full-time residents
Starting at$1,800/ season
We clear after each storm of about 6-8 inches or more. During long storms, we also clear as needed for the daily trips you report, like work and school.
For full-time residents. Normal qualifying-storm service plus enhanced clearing as needed to support reported day-to-day access, including work, school and other regular departure needs during prolonged storms.
Occasional or specific dates
Each clearing from$120up to 30 min
We only come when you ask. No automatic visits. Good if you need us now and then, or on certain dates.
You request each clearing. No routine automatic visits. Best when service is needed only occasionally or on specific requested dates.
Automatic service, pay by visit
Each clearing from$120up to 30 min
We come automatically after each storm of about 6-8 inches or more ends. You still tell us when you’re coming and going.
Automatic clearing after each completed qualifying storm of approximately 6-8 inches or more. Continue to report travel and occupancy so HSR knows when access is needed.
Deep snow only
Each clearing from$120up to 30 min
We come automatically once about 2 feet of snow has fallen since our last visit. Need us sooner? Just ask; it’s billed as a separate clearing.
Automatic clearing at approximately 2 feet of fallen accumulation since last service. Earlier access may be requested and is billed as a separate clearing.
You’ll initial each one when you sign up.
Email us when you’re arriving, leaving or need access. Less notice adds a $50, $75 or $100 fee.
We start on driveways once the roads are open and safe. We can’t promise exact times.
Mark the driveway, keep it free of obstacles, and keep family, guests and pets inside while equipment works.
Know how your plan is billed. Fees, shoveling and roof work cost extra.
Tap a topic to open it.
Everything in this section is separate from included seasonal driveway service unless HSR specifically confirms otherwise.
Fee list
Included seasonal clearing is not billed again.
Only one of these fees applies. It depends on how far ahead you told us.
Examples
$120
A $120 holiday fee applies when customer-requested clearing is performed on a listed holiday. The holiday fee and an applicable short-notice fee may both apply to the same requested service. A routine HSR-directed visit on a holiday does not by itself create a holiday fee.
This season’s dates for the holidays listed in the packet.
Requested cleanup of roof dumps, drifting or road-crew berms after a completed visit is separately billed.
From $50
Equipment-damage charges begin at $50 and vary with the actual damage.
Owners are responsible for damage to HSR equipment caused by unknown, hidden or unmarked obstacles such as logs, yard tools, snowmobiles, stakes or other objects in the clearing area.
If a requested clearing is already included in your seasonal plan, you pay only applicable additional fees - not another per-clearing minimum. HSR-directed extra passes for routing or snow management do not create an extra charge simply because HSR chooses to make them.
These rates apply to separately billed service, such as On-Call, Pay Per Storm and Two-Foot Automatic Clearing, earlier access on Two-Foot, and special follow-up trips. They do not apply to clearing already included in a seasonal plan.
| Adjusted billable time | Service charge before fees |
|---|---|
| Up to 30 minutes | $120 |
| More than 30, up to 45 minutes | $180 |
| More than 45, up to 60 minutes | $240 |
| More than 60, up to 75 minutes | $300 |
| Each additional 15-minute block started | +$60 |
52 minutes $240
Before any fees. See the note below about how time is counted.
Adjusted billable time. HSR selects the equipment appropriate for the job. Billable time may be adjusted for equipment capacity and, when appropriate, operator ability before billing blocks are applied. These charges apply only to separately billed service, not clearing already included in a seasonal plan.
All clients - including seasonal and automatic-service clients - must report travel, arrivals, departures, expected occupancy and changes. Automatic service tells HSR when routine clearing is due; it does not tell us who is on the mountain or when access is needed.
All clients, including seasonal and automatic service
Short-term rental properties
People who live here year-round
Where and when
Office@HSRDuckCreek.comAt least 48 hours before planned access, and preferably well ahead.
Email the officeOpens an email with a short list to fill in.
Need access at 8:00 AM? Report 8:00 AM.
Don’t report 6:00 AM “just in case.”
Report the actual time. Don’t cushion it.
Please report the actual time you need access and do not cushion your times; HSR builds appropriate operational time into routing. Reported times may not always be accommodated due to extenuating weather, road, safety or storm circumstances. HSR does everything in our power to accommodate properly reported needs.
Communication matters. Good routing depends on current information. The more accurately HSR knows who is arriving, departing or occupying a property, the better we can plan service during active storms.
A qualifying storm is about 6-8 inches or more. It can run past midnight and still be one storm.
Highway 14 and the county roads serving your area must be open and safely accessible first.
We plan around who is staying, the access times you reported, conditions and your plan.
We clear it under your plan.
After an overnight storm, we aim to have occupied properties on the schedule open by noon, when roads and conditions allow. That’s a goal, not an appointment.
Shoveling comes after driveways. If you ask us to clean up roof slides, drifts or plow berms afterward, that’s billed separately.
No charge when we clear ahead of the road crews and planned to come back.
Road access and routing come first
Highway 14 and the county roads serving your area must be open and safely accessible before HSR can begin driveway service. HSR routes around occupied properties, reported access needs, conditions and the selected service plan. After overnight storms, our goal is to have occupied properties scheduled for service opened by noon when road access and conditions permit. This is a service goal, not an appointment guarantee. Storm timing, road access and changing conditions can affect these operational goals.
A qualifying storm generally produces approximately 6-8 inches or more of snow and may continue across more than one calendar day. HSR may make more than one pass during a prolonged storm when needed. The selected plan determines which visits are included.
Rental and Full-Time Resident plans include enhanced clearing as needed to support properly reported occupied access during prolonged storms.
Normal operations may include morning and late-afternoon/evening service, with specific midday needs communicated in advance. These are planning periods, not appointments, and a visit is not made when no clearing is needed.
Before snow season, clearly mark the intended driveway path and fixed hazards. Keep vehicles, trailers, snowmobiles, toys, logs, firewood and other movable objects out of the clearing path. Hidden or hard-to-see hazards such as septic lids, water hydrants and concrete stair landings should be identified before winter.
How tall
Where
Place markers so the operator can clearly follow the intended safe path
Keep out of the clearing path
$25 per HSR-installed snow pole. You keep the poles. $50 unmarked driveway fee, once per season.
Driveway markers must be at least 8 feet tall in upper mountain subdivisions and at least 5 feet tall in Elk Ridge. Place markers so the operator can clearly follow the intended safe path.
Mark fixed or hard-to-see hazards including railings, stone piers, stairs, sewer cleanouts, driveway edges, concrete stair landings and other objects that could disappear beneath snow.
HSR-installed snow poles: $25 per pole. Owners keep the poles. HSR recovers its identification sleeves after the season.
Unmarked driveway fee: $50 - assessed once per season when HSR must research or establish the safe plow area because adequate marking was not provided.
Owners are responsible for damage to HSR equipment caused by logs, yard tools, snowmobiles or other unknown, hidden or unmarked obstacles.
Loose gravel and unseen objects can move during snow removal. HSR is not responsible for incidental damage caused by unmarked/non-visible objects, driveway materials or debris, except where HSR management determines the damage resulted from blatant operator error.
1. We clear your driveway
That visit is done.
2. Snow comes back
A roof slide, drifting or a county plow berm fills part of it back in.
3. That’s a new job
Call or email us if you want it cleared. It’s billed separately.
Snow or ice that returns after a completed visit because of roof slides, drifting or road-crew berms is new accumulation or follow-up work and is not part of the completed visit. If you need that material removed, contact HSR and we will schedule the cleanup as conditions and routing allow.
Optional shoveling and roof work are separate from driveway snow removal. Driveway clearing remains the first priority.
HSR will stagger crew sizes between 2-4 people and assign jobs to crews based on job size. At times, for efficiency, if a crew is too large for the assigned job, HSR may adjust minimums at its discretion.
Normal hand shovels and walk-behind snowblowers used for the shoveling work are included. Shoveling is scheduled after driveway-clearing priorities allow and is not guaranteed before an arrival or departure.
Roof snow removal is by homeowner request only and subject to availability. Roof work is not included in driveway seasonal pricing or ground-shoveling service.
Tip
Email HSR a clear pre-season photo of each requested shoveling area. Photos help document the requested scope and identify edges, steps, railings and other features before they are buried by snow.
HSR is not responsible for damage to roofs, flashing, gutters, downspouts, decks, stairs, railings, posts or other requested areas caused while removing snow when those features are hidden, fragile or otherwise not reasonably visible.
Keep family, guests and pets clear of the work area, preferably inside the home and away from operating equipment.
Never approach operating equipment until the operator has stopped and acknowledged you.
Do not build snow tunnels in roads, berms or driveways.
Keep people clear of roof-slide areas, especially during warming conditions.
If something needs the operator’s attention, contact the office whenever possible rather than entering the clearing area.
Safe access starts before the storm. Clear marking, an unobstructed driveway and accurate occupancy information allow HSR to work more safely and efficiently when visibility and road conditions are poor.
The packet PDF has the same terms if you want a copy. You don’t need to print or mail it.
We plow driveways in these Duck Creek subdivisions:
Real photos from real jobs around Duck Creek.
